1. About Us

New Cool City (“we”, “us”, “our”) operates a car accessories and customization studio located at No.9, Alagesan Rd, Nesavaalar Colony, Saibaba Colony, Coimbatore, Tamil Nadu 641043, India. These Terms & Conditions govern your use of our website (coolcity.in) and the services we provide.

2. Our Services

We provide car accessories, installation and customization services including but not limited to Paint Protection Film, Ceramic Coating, Sunfilm, Android Stereo Systems, Car Audio, DSP Tuning, LED Lighting, Reverse and Dash Cameras, and Interior Accessories. All prices listed on our website are starting estimates; final pricing depends on your vehicle model and the specific work required, and will be confirmed before any work begins.

3. Bookings and Appointments

Appointments can be made via phone, WhatsApp, or through our website. We reserve the right to reschedule appointments due to unforeseen circumstances, and will make reasonable efforts to notify you in advance.

4. Vehicle Care

While your vehicle is in our care, it remains on our secure premises and is handled only by our trained team. We take reasonable precautions to protect your vehicle, but recommend removing valuable personal items before drop-off.

5. Warranty

Workmanship on our services is covered by our own warranty. Ceramic Coating and Paint Protection Film additionally carry manufacturer warranties as specified at the time of service, up to 10 years depending on the product used. Warranty claims should be raised by contacting us directly.

6. Online Store

Our online store is currently in a “coming soon” phase and does not support online purchases at this time. Product pages, when available, are for informational purposes. Any purchases will be arranged directly with our team via phone or WhatsApp until the online store is fully active.

7. Website Use

Content on this website, including text, images and design, is the property of New Cool City unless otherwise stated. You may not reproduce or redistribute this content without our permission.

8. Limitation of Liability

We are not liable for indirect or consequential losses arising from the use of our services or website, to the extent permitted by applicable law.

9. Contact

Questions about these terms can be sent to us via our Contact page or by calling +91 98943 77767.